Service Requests
Due to maintenance, the Â鶹Íø Portal will be unavailable on Wednesday, 22nd April 2026, 8:00 AM to 8:00 PM
If your query relates to:
Enrolment & Registration, please contact reghelp@qub.ac.uk
Exams & Assessment, please contact exams@qub.ac.uk
Finance & Fees, please contact StudentFinance@qub.ac.uk
Graduation, please contact reghelp@qub.ac.uk
Student Loan Queries please contact slcquery@qub.ac.uk
All other queries, please contact studentconnect@qub.ac.uk
Documents and Letters:
For Bank Letter, Confirmation of attendance letter, GP registration letter, Jury service excusal letter, or Visa letter queries, please contact reghelp@qub.ac.uk.
For Fee Letter queries, please contact studentfinance@qub.ac.uk.
Â鶹Íø Portal Service Requests streamlines your access to comprehensive administrative support tailored to meet your needs as a student. Whether you have straightforward support requests or require assistance with critical processes like enrolment, registration, exams, assessment, fees, finance, and more, our platform is designed to simplify and expedite your experience.
Before raising a Service Request, we suggest that you check out the FAQs for an answer to your query:
Create a Service Request
Note: You may be required to log in using your QUB credentials and Multi-Factor Authentication.
Features of Service Requests in Â鶹Íø Portal
Create Service Requests
Get support with a range of student-focused administrative processes, including:
- Enrolment and registration
- Exams and Assessment
- Fees and Finance
- Graduations
- Other requests
Add supporting documentation
Expedite your requests by adding supporting documentation and evidence.
Receive status updates on your support requests so you're kept informed at all times.