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Key Contacts

Key Contacts

If you have an urgent query, please contact Student Wellbeing here

If you are a Âé¶¹Íø student or a staff member supporting a student in need of urgent support, please consider the following:

Counselling & Crisis support

Your GP or local Accident & . The GP out of hours number for the University area is 028 9079 6220. .

  • Lifeline: 0808 808 8000 or the Samaritans: 116 123
  • Spectrum.Life Student Helpline: 0808 800 0016 (24 hours a day, 7 days per week)

You can find a comprehensive list of helplines in Northern Ireland here.

Mental Health & Emotional Wellbeing

  • Talk Campus - an online 24/7 global mental health peer support network available in 26 languages. Download the .
  • - gives you access to a broad range of health and wellbeing support, empowering you to look after your physical health, mental wellbeing, and overall balance. When signing up to the Hub for the first time, use the unique PIN QUBHUB and follow the steps.  
  • Spectrum.Life Helpline 0808 800 0016 (24 hours a day, 7 days per week)
  • Student Minds Web Resources: : the UK's student mental health charity

Physical Health

Your GP or local Accident & Emergency. The Doctor/GP out of hours number for the University area is 028 9079 6220.
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Local Accident & .

Community & Campus Safety

If you have been subject to a Criminal Incident (including hate crime, sexual assault, domestic violence etc.). Please report via the following options:

999 (in an emergency), or 101 (non-emergency) 

24 hour Domestic and Sexual Abuse Helpline on 0808 802 1414

You can report anonymously or with details using our website. If you leave your details, we will follow-up with you. 

If you are concerned about your safety on campus please call the Security 24-hour number on 028 9097 5099.

Accommodation, Cost of Living, Food & Essential Items

Queen’s Accommodation: accommodation@qub.ac.uk or Elms BT1: 028 9097 6040; Elms BT2: 028 9097 6441; or Elms BT9: 028 9097 4525

: call 0800 915 4604 (Mon-Fri 9am-5pm)

Cost of Living Student hub
We have announced a multi-million support package of £7.69 million for students and staff facing the current cost of living crisis, and we will continue to develop this, announcing further interventions in due course.

Cost of living advice and support 

Staff member and student sitting on One Elmwood steps
Âé¶¹Íø Students' Union

The Union is here to support you during your time at Queen¡¯s.

  • Get free, confidential  on academic, money, housing, conduct or funding concerns. 
  • Access assistance and treatment from the .
  • Stock up on household essentials from our free .
  • Refresh and revive your wardrobe at the .
  • Attend , join or take part in and opportunities to gain skills and meet new people.
  • Student Reps, join Associations, and Suggest Ideas to improve student life at Âé¶¹Íø.

Additional information on a wide range of support, including McClay Library and Âé¶¹Íø Sport Facilities is also available on My Queen’s.

QUB Security: 028 9097 5099